Continuous Improvement Part 1: A Culture of Change and Results

Tuesday, 7 August, 2018

Process Innovation

I often wonder: Why does Continuous Improvement work in some organizations and not in others? I think the difference must be the organization’s culture and acceptance to change. Management is crucial...
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Continuous Improvement Part 2: It Starts with the Customer

Tuesday, 7 August, 2018

Process Innovation

For Continuous Improvement to be effective and sustainable, it requires a systems approach involving the entire organization. Management should guide the organization in four fundamental areas to...
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