Nimble Manufacturer Achieves ISO 9001:2008 Certification in Eight Months

ISO CertificationWhen a major customer pressured Nova Films & Foils, Inc. to implement a formal quality management system on a short deadline, management reached out to MAGNET to make it happen

“At the beginning, I really thought achieving ISO 9001 certification was just going to be a daunting task,” says Rick Huskey, managing director of Nova Films & Foils, Inc. based in Bedford, Ohio. “I thought it was going to be like swallowing an elephant!”

Instead, with the assistance of MAGNET Senior Consultant Dennis Rosa, Nova Films’ staff aggressively tackled each step of the certification process, mapping 18 different processes.

Within six months of kicking off the project in mid-January 2012, Nova Films was ready to receive an ISO auditor and ace the inspection. By September, they could proudly display their ISO Certification plaque in their front lobby.

“When we first met with them, they said they needed to be certified within six months,” recalls Rosa with amusement. “Normally we’d take at least nine months or a year. Because of their small size (less than 15 employees), we realized they probably could move that fast.”

In short order, Rosa was elbow-deep in flow charting Nova Films’ existing processes—all 18 of them.Nova Warehouse

To find out how this small but nimble manufacturer made such fast progress in achieving its quality management goals, view the latest success story on MAGNET’s web site.

Dennis Rosa

“We really liked Dennis; we like that he’s local and we think he’s our kind of person,” Huskey says.

“Certification enhances our industry reputation,” observes Meinen. “We’re already known for really quick service and reliability. This is why we continued to grow during the recession even though we’re in a mature industry. If our certifications wins us some more major customers, we may need to invest in another coating line.”

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