Employee Engagement for Productivity — and Profits
Your organization can’t perform better than your least-engaged employee. Why?
Equipment problems are ignored by unskilled workers who don’t have the training to fix them.
Defective products are shipped by disaffected associates who have no incentive to catch errors.
Dissatisfied customers become even angrier when powerless service representatives don’t have the authority to help them.
Each of your employees has thousands of opportunities to identify and fix problems every year, whether on the plant floor or in the office. Yet manufacturers report that only half of their workforces are fully engaged in their improvement methodologies, such as lean or six sigma.
Just as surprising: Poor levels of engagement are common across manufacturing, at companies both big and small. This offers a rare advantage to smaller companies — with fewer employees to train, empower, and engage in their methodologies — for rapid improvement and competitive advantage.
That’s the good news.
The bad news is this: Far too many leaders — at companies of all sizes —jealously guard the authority to make changes and become production heroes. In fact, a full 25 percent of manufacturers describe the breadth and depth of adoption of their improvement methodologies as “none” or “minimal.”
The worst news of all, though, is the price these leaders pay for wasting their employees’ talent and enthusiasm. Manufacturers with workforces engaged in their improvement methodologies are far more likely to achieve world-class manufacturing status (68 percent). Conversely, only 16% of plants with no employees engaged in their improvement methodologies have achieved world-class manufacturing status.
Engaged employees = A chance at world-class manufacturing status (and world-class profits).
What you waiting for?
MAGNET is a part of Ohio MEP, part of the NIST-MEP program
HEADLINE The survey definitively shows that product innovation leads to more growth, while “grow your own workforce” strategies will be needed to fill the major labor shortages hampering small manufacturer growth. Emerging technologies like the Internet of Things (IoT), 3D printing, and digital manufacturing are beginning to enhance innovation and productivity, but still have significant room for adoption amongst Ohio’s small manufacturing businesses. ABOUT THE SURVEY Under the direction of the Ohio Manufacturing Extension Partnership (Ohio MEP), MAGNET: The Manufacturing Advocacy and Growth Network conducted a thorough survey of Ohio’s manufacturing base. Contributing approximately 20% of Ohio’s jobs (and driving in some regions up to 50% of Ohio’s economy), and generating a disproportionate amount of export revenues and Gross Regional Product, manufacturing is critical to Ohio. Greater than 95% of Ohio’s manufacturers are small (under 500 employees), and these manufacturers need to remain competitive both nationally and internationally to ensure our economy’s health. Ohio’s Development Services Agency and the National Institute of Standards and Technology, which runs the MEP, recognizes the importance of this sector and fuels MAGNET and the Ohio MEP program to directly serve and support innovation, efficiency, and growth in small and medium manufacturers. What manufacturers need
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